Creative Director, Senior Manager of UX & Visual Design
Analog Devices Norwood, Ma
8 Years: July 2014 – July 2022
Directed the UX team, optimized site experience, and led an internal creative group
Supported a 400% growth in site traffic over 6 years with design-oriented research, CMS component delivery, and change management related to site integrations
Managed the brand implementation across multiple digital channels
Partnered closely with SEO and analytics to optimize site UI for a technical user
Oversaw the design and execution of a large content hub (ADI Signals+) and directed the ongoing design for monthly content that followed
Directed a comprehensive redesign of the customer logged-in site experience (My Analog), a gated content program, and a dynamic registration flow enabling a 66-70% completion rate and a 10% increase in monthly registrations
Reviewed agency work and assisted in brand marketing campaigns
Partnered with the internal brand organization on reviewing and evaluating the direction of a corporate wide rebrand effort
As a “working manager” I owned design projects alongside my team, conducted discovery sessions, and built wires/prototypes to solve customer and stakeholder business problems
Expanded content creation strategies to take advantage of interactivity and data visualizations that helped increase page engagement
Led the brand and concept ideation for many large sales and customer events
Senior Art Director / UI
Care.com Waltham, Ma
Contract: July 2012 – Feb 2013 | July 2013 – May 2014
Assisted Care.com’s product teams with A/B testing and UI solutions to increase conversions and streamline member user flows
Performed UI testing on the job posting flow to reduce drop-off rates. Primary goals were to identify and reduce friction points (cognitive stalls). Enhancements resulted in a 30% lift in completed job posts
Designed print and digital marketing campaigns
Worked with creatives to develop the new styleguide, design integrated print/online
Associate Creative Director
Santander, Boston, Ma
Contract: Feb – June 2013
Managed in-house creative team during an important rebrand of the bank from Sovereign to Santander including establishing some creative workflows
Moved their branch digital signage from static imagery to motion graphics for more robust product promotions and hired the creative talent to make it possible
Partnered with marketing team and general agency to elevate awareness and excitement around the launch of the first Santander mobile app
Directed and designed alongside the in-house team on digital and traditional work for campaigns and partnered with vendors. Showed team possibilities of dimensional packaging and designed a whole new student program kit.
Creative Director & Visual Designer
White Rhino | Digital Influence Group | Sparkline Digital | Almighty Agency
Freelance (for marketing agencies): January – July 2012
Designed the lvl-1&2 templates for AS&E (American Science and Engineering) site
Helped White Rhino design and execute SAP’s B2B email marketing programs
Designed visuals for a multi channel B2B campaign for VMware
Assisted Sparkline Digital with digital online banner development
Senior Art Director & Lead Designer
DIGITAS, Boston, Ma
14 Years: January 1998 – January 2012
Conceptualized and designed brand sites, apps on Facebook, email campaigns, and mobile extensions for P&G, Goodyear, AT&T, ALLY Bank, GMC and more
Composed detailed storyboards outlining sequence and timing of interactive display banners for clients in B2C and B2B spaces
Conceptualized and directed photo shoots (including dozens of shots on location for GM commercial vehicles)
Managed the presentation of video assets, directed DRTV spots, and composed video storyboards for the GM Vehicle Showroom on Comcast On-Demand. Also helped direct video edits for Goodyear, Ally and GMC
Designed catalogs and helped implement the first large Digital Variable Print-On-Demand (DVPOD) system for General Motors across 8 brands
Mentored junior art directors, designers and interns to maintain high design standards
Created DM packages for InterContinental Hotels Group and life-cycle CRM program pieces for many General Motors brands including GMC, Cadillac and Chevrolet
Maintained brand standards for AT&T site and made sure there was cohesion between Print and Online campaigns
Education
B.S. Management and Business
Minor: Visual Arts | Graphic Design
Skidmore College
Additional Coursework
Mastering Design Thinking (2023)
MIT Sloan Executive Education
Designing for Accessibility (2023)
Bentley University